Refund and Returns Policy

At Kedarnath Travel and Tourism, we value our customers and aim to provide transparent and fair policies. This Refund and Returns Policy outlines the terms under which cancellations, changes, and refunds are handled for our travel services.

1. Cancellations by Customers

• Cancellations must be requested in writing via email or through our official contact channels.
• Cancellation charges may apply depending on the type of booking (flights, hotels, tours, or packages).
• Refunds, if applicable, will be processed after deducting applicable cancellation and service charges.

2. Cancellations by Kedarnath Travel and Tourism

In rare cases where we are required to cancel a booking due to unforeseen circumstances (natural disasters, government restrictions, or safety issues), customers will be offered:

• A full refund, or
• An option to reschedule or receive credit for future travel.

3. Refund Process

• Approved refunds will be processed to the original payment method.
• Refund timelines may vary (generally 7–14 business days) depending on banks, airlines, hotels, or third-party providers.
• We will notify you once your refund has been initiated.

4. Non-Refundable Services

Please note that certain services may be non-refundable, including but not limited to:

• Last-minute bookings.
• Special discounted packages.
• Non-refundable airline tickets and hotel reservations.

5. Changes & Modifications

• Customers may request changes to their booking (dates, destination, services) subject to availability and partner policies.
• Any additional costs due to modifications will be borne by the customer.

6. Contact Us

If you have questions about our Refund and Returns Policy, please contact us:

📍 Kedarnath Travel and Tourism
✉️ Email: kedarnathtravelandtourismllc@gmail.com
📞 Phone: +971-55-1153549